Focus Area · Jun-26
Financial Stewardship
Engaged & Connected Community
Objective · 1 public measure
Caution
- Overall Resident Satisfaction rose again to 4.34 score(1-5), up 0.03 from 4.31 in 2026-Q1 and the strongest result in this eight-quarter run, remaining green above the >= 4 target. The arc matters: after the Q4 2024 dip to 4.18 and the smaller softening in late 2025, Harborview has built back steadily through practical service fixes, not slogans.
- The Q2 lift appears tied to the expanded permit text alerts, the spring neighborhood mini-grants cohort, and the Bay Loop service request sweep that closed visible issues before summer visitors arrived.
- Data confidence is high because the panel, kiosk, and event responses were reconciled before analysis, and no late department corrections were needed.
Measure
Trend
Actual
Target
Status
Overall Resident Satisfaction
3.94
4.00
On Target
Initiative
Percent Complete
Start Date
End Date
Status
Community Policing Expansion
17%
07/01/2026
07/31/2026
On Target
K-3 Literacy Acceleration Initiative
0%
07/01/2026
07/31/2026
On Target
Safe & Secure Neighborhoods
Objective · 1 public measure
Below Plan
- Part I Crime Rate rose from 27.6 to 29.4 per 1,000 residents, a quarter-over-quarter increase of 1.8, but the measure remains green and below the <=30 target.
- This is the sharpest increase in the series and brings us close enough to the threshold that we need a clear, deadline-aware response before Q3 peak season.
- The pattern is plausibly tied to early summer visitor volume, vehicle break-ins near waterfront lots, and more activity along the Route 17 and Route 22 corridors.
- The status is still green, but this is a watchful green: departments have earned confidence, and now they need the same organized follow-through that corrected 2025-Q3.
Measure
Trend
Actual
Target
Status
Part I Crime Rate (per 1,000 residents)
27.40
28.00
On Target
Initiative
Percent Complete
Start Date
End Date
Status
Community Policing Expansion
17%
07/01/2026
07/31/2026
On Target
Body-Worn Camera Refresh
0%
07/01/2026
07/31/2026
On Target